Immerse Your Audience: The Ultimate 4-Player VR Submarine Simulator Experience

Dive into an unparalleled virtual reality adventure with our state-of-the-art 4-Player VR Submarine Simulator. Designed for maximum immersion and thrilling cooperative gameplay, this dynamic cinema game experience transforms any entertainment venue, arcade, or family entertainment center into a gateway to the deep sea.

Unrivaled Immersion & Dynamic Motion

Our simulator isn't just a game; it's an expedition. Featuring a cutting-edge dynamic motion platform, players will feel every lurch, tilt, and tremor as they navigate treacherous underwater environments. Combined with high-resolution virtual reality headsets and powerful haptic feedback, the line between reality and the game world blurs.

Key Features of Your Next Big Attraction:

• 4-Player Cooperative Gameplay: Engage groups and foster teamwork as players work together to pilot the submarine, manage systems, and complete challenging missions.
• Full-Motion Platform: Experience realistic movements including pitch, roll, and heave, perfectly synchronized with on-screen action for breathtaking realism.
• High-Fidelity VR: Crystal-clear visuals and expansive virtual worlds delivered through premium VR headsets, ensuring every detail of the underwater realm is vibrant.
• Cinematic Storylines: Captivating narratives and diverse missions range from exploring bioluminescent abyssal plains to engaging in pulse-pounding encounters with sea creatures or rival subs.
• Interactive Control Panels: Realistic submarine controls and intuitive interfaces allow players to manage torpedoes, sonar, lights, and propulsion with ease.
• Robust & Durable Design: Built for commercial use, ensuring longevity and reliable performance in high-traffic environments.

Elevate Your Entertainment Business with VR Technology

The 4-Player VR Submarine Simulator is more than just a game machine; it's a high-ROI attraction that draws crowds and creates unforgettable memories. Offer your customers a unique, social, and adrenaline-pumping experience that sets your venue apart. Perfect for boosting engagement, increasing foot traffic, and generating significant revenue.

Ready to bring the thrill of deep-sea exploration to your facility? Contact us today to learn more about how our commercial VR submarine simulator can be the centerpiece of your entertainment offerings!

Here you have all the information about the warranty and returns of products purchased in the Metanexus XR online store.

Commercial transactions made through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer’s place of residence.

The Item is Not Working Properly

Please contact us by sending an email to metanexusxr@gmail.com including your order number, device serial number (if applicable), and a description of the issue. An agent will respond to your request within 24 business hours.

Warranty Period

In general, consumer goods are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws (LGDCU). The seller guarantees that the product conforms to the sales contract for a period of 2 months from delivery. For orders placed before 01/01/2022, the warranty period is two years.

For refurbished items, the warranty period is 2 months from delivery. Within this period, in case of non-conformity or defect, the consumer may request repair or replacement of the product. If repair or replacement is not possible, the consumer may request a price reduction or termination of the contract, in accordance with the LGDCU’s conditions. Unless proven otherwise, it is presumed that any lack of conformity arising within two years of delivery already existed at the time of delivery, except when this presumption is incompatible with the nature of the product or the defect. For refurbished items, this presumption period is one year.

Warranty Exclusions

Warranty does not cover failures or defects resulting from:

• Inappropriate or inadequate maintenance by the customer.
• Software, interfaces, or supplies of the customer or a third party.
• Unauthorized modifications.
• Improper use or operation outside of product specifications.
• Abuse, negligence, accident, loss, or damage during transport not attributable to the seller.
• Improper site preparation.
• Unauthorized maintenance or repair.
• Accidents, natural disasters, or any other cause beyond the seller’s control.

Reminder: To qualify for warranty coverage or a review of a component, accessory, or the complete product, the entire order must be returned — all items in the same condition as originally received from Metanexusxr.

If any component is missing or shows clear signs of misuse, we cannot accept the warranty or product review.

If these issues invalidate the warranty once the product arrives at our facilities, you will be responsible for both the collection of the product and the shipping costs.

Manufacturer’s Warranty

Without prejudice to the applicable legal framework, the terms and conditions of each product’s commercial warranty are determined by the manufacturer and will be delivered to the buyer in writing with the product. The manufacturer is responsible for ensuring adequate technical service and spare parts availability for a minimum of ten years from the date the product is discontinued.

Products purchased for integration into a production or commercial process (not subject to the LGDCU) will have a six-month warranty, in accordance with Articles 1484–1491 of the Spanish Civil Code, covering hidden defects.

How to Manage a Product Under Warranty or RMA

Within the warranty period, you must send an email to metanexusxr@gmail.com expressing your decision to proceed with the warranty claim. Include the order or invoice number, a description of the item(s), and the product serial number.

You will receive an authorization email confirming the warranty. An online diagnosis will be conducted to verify the issue and, where possible, provide an immediate solution.

If the problem persists after the online diagnosis, the item(s) will be collected for a more detailed review. The warranty excludes defects mentioned earlier.
Metanexus XR will not be responsible for reviewing or managing the warranty process if the product arrives with issues not covered by the manufacturer’s warranty. You will also be responsible for both the collection of the product and the shipping costs.

If the product arrives at Metanexus XR incomplete (missing components), you will be notified and required to send the missing components at your own expense.
If we do not receive confirmation of shipment for the missing components, we will not be able to process or accept the RMA, and the customer will have to retrieve the device from our warehouse, assuming all transportation costs.

If the process is successfully resolved, we will repair the device, replace it, or issue a refund using the same payment method as the original transaction, unless you choose a different one.

The Order Arrived with Damage or Defects from Shipping

Whenever you receive a shipment from an online order, you must check the full contents of the package in front of the courier staff. If you agree with the delivery, you may sign the delivery note or the device provided by the courier.

If the courier staff cannot wait for you to check the order, you must indicate this on the delivery note or electronic device before signing, for example, by writing “Not Reviewed” and informing the courier.

If you notice damage or defects in the order, you must notify us within 24 hours of delivery by emailingmetanexusxr@gmail.com.

Providing photographs of the order’s condition will help us file a claim with the courier company.