VR Self-Service Arcade System for Business – Unlock New Revenue

Transform your business into a cutting-edge entertainment hub with our VR Self-Service Arcade System. Designed for maximum profitability and minimal oversight, this immersive gaming machine provides an unparalleled virtual reality experience that attracts and retains customers. Perfect for malls, FECs, hotels, and retail spaces, it's your turnkey solution to generate consistent revenue with the latest in virtual entertainment.

Why Choose Our VR Arcade System?

• Self-Service Convenience: Maximize profits by reducing staffing needs. Intuitive interface allows customers to operate independently from start to finish.
• High-Demand Immersive Gaming: Offer thrilling, state-of-the-art virtual reality experiences that captivate players and keep them coming back.
• Robust Commercial-Grade Design: Built for continuous, high-traffic operation in demanding business environments, ensuring longevity and reliability.
• Easy Setup & Operation: A true plug-and-play solution. Minimal installation required, allowing you to get up and running swiftly.
• Scalable Entertainment Solution: Adaptable for various venue sizes and business models, from single units to multi-station setups.

Features That Drive Engagement & Profit

• Cutting-Edge VR Headsets & Controllers: Provide crystal-clear visuals and precise interaction for a truly immersive experience.
• Intuitive Touchscreen Interface: User-friendly design for easy game selection, instructions, and payment processing.
• Secure Payment System: Integrated options for credit/debit cards, mobile payments, and coin/bill acceptors to cater to all customers.
• Curated Game Library: A diverse selection of popular single and multiplayer VR games, regularly updated to keep content fresh and exciting.
• Real-time Performance Monitoring: Track usage, revenue, and system health remotely, giving you full control over your investment.
• Compact & Modern Footprint: Designed to fit seamlessly into various commercial settings without requiring extensive space.

Perfect for Any Business Venue

Whether you own a:

• Family Entertainment Center (FEC)
• Shopping Mall or Retail Space
• Hotel or Resort
• Cinema or Theater Lobby
• Arcade or Gaming Lounge
• Event Venue or Exhibition Space

Our commercial VR entertainment solution is engineered to attract a wide demographic, providing a unique draw that sets your business apart.

Invest in the future of entertainment today. Bring the excitement of virtual reality to your customers and watch your profits soar with our innovative VR Self-Service Arcade System. Contact us to learn more about this incredible arcade business opportunity!

Here you have all the information about the warranty and returns of products purchased in the Metanexus XR online store.

Commercial transactions made through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer’s place of residence.

The Item is Not Working Properly

Please contact us by sending an email to metanexusxr@gmail.com including your order number, device serial number (if applicable), and a description of the issue. An agent will respond to your request within 24 business hours.

Warranty Period

In general, consumer goods are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws (LGDCU). The seller guarantees that the product conforms to the sales contract for a period of 2 months from delivery. For orders placed before 01/01/2022, the warranty period is two years.

For refurbished items, the warranty period is 2 months from delivery. Within this period, in case of non-conformity or defect, the consumer may request repair or replacement of the product. If repair or replacement is not possible, the consumer may request a price reduction or termination of the contract, in accordance with the LGDCU’s conditions. Unless proven otherwise, it is presumed that any lack of conformity arising within two years of delivery already existed at the time of delivery, except when this presumption is incompatible with the nature of the product or the defect. For refurbished items, this presumption period is one year.

Warranty Exclusions

Warranty does not cover failures or defects resulting from:

• Inappropriate or inadequate maintenance by the customer.
• Software, interfaces, or supplies of the customer or a third party.
• Unauthorized modifications.
• Improper use or operation outside of product specifications.
• Abuse, negligence, accident, loss, or damage during transport not attributable to the seller.
• Improper site preparation.
• Unauthorized maintenance or repair.
• Accidents, natural disasters, or any other cause beyond the seller’s control.

Reminder: To qualify for warranty coverage or a review of a component, accessory, or the complete product, the entire order must be returned — all items in the same condition as originally received from Metanexusxr.

If any component is missing or shows clear signs of misuse, we cannot accept the warranty or product review.

If these issues invalidate the warranty once the product arrives at our facilities, you will be responsible for both the collection of the product and the shipping costs.

Manufacturer’s Warranty

Without prejudice to the applicable legal framework, the terms and conditions of each product’s commercial warranty are determined by the manufacturer and will be delivered to the buyer in writing with the product. The manufacturer is responsible for ensuring adequate technical service and spare parts availability for a minimum of ten years from the date the product is discontinued.

Products purchased for integration into a production or commercial process (not subject to the LGDCU) will have a six-month warranty, in accordance with Articles 1484–1491 of the Spanish Civil Code, covering hidden defects.

How to Manage a Product Under Warranty or RMA

Within the warranty period, you must send an email to metanexusxr@gmail.com expressing your decision to proceed with the warranty claim. Include the order or invoice number, a description of the item(s), and the product serial number.

You will receive an authorization email confirming the warranty. An online diagnosis will be conducted to verify the issue and, where possible, provide an immediate solution.

If the problem persists after the online diagnosis, the item(s) will be collected for a more detailed review. The warranty excludes defects mentioned earlier.
Metanexus XR will not be responsible for reviewing or managing the warranty process if the product arrives with issues not covered by the manufacturer’s warranty. You will also be responsible for both the collection of the product and the shipping costs.

If the product arrives at Metanexus XR incomplete (missing components), you will be notified and required to send the missing components at your own expense.
If we do not receive confirmation of shipment for the missing components, we will not be able to process or accept the RMA, and the customer will have to retrieve the device from our warehouse, assuming all transportation costs.

If the process is successfully resolved, we will repair the device, replace it, or issue a refund using the same payment method as the original transaction, unless you choose a different one.

The Order Arrived with Damage or Defects from Shipping

Whenever you receive a shipment from an online order, you must check the full contents of the package in front of the courier staff. If you agree with the delivery, you may sign the delivery note or the device provided by the courier.

If the courier staff cannot wait for you to check the order, you must indicate this on the delivery note or electronic device before signing, for example, by writing “Not Reviewed” and informing the courier.

If you notice damage or defects in the order, you must notify us within 24 hours of delivery by emailingmetanexusxr@gmail.com.

Providing photographs of the order’s condition will help us file a claim with the courier company.