J60 4K Wireless VR Headset: Your Gateway to Immersive Smartphone VR

Transform your smartphone into a powerful virtual reality portal with the J60 4K Wireless VR Headset. Designed for the US market, this cutting-edge device delivers breathtaking 4K visuals and true wireless freedom, bringing your favorite 3D games and cinematic videos to life like never before. Say goodbye to wires and hello to unparalleled immersion!

Experience Next-Level 3D Gaming & Video

Unleash the full potential of your smartphone with the J60. Whether you're battling in fantastical realms, exploring distant planets, or watching your favorite movies in a personal 3D theater, the J60 provides an experience that transcends traditional mobile viewing. Its advanced optics and ergonomic design ensure every session is comfortable, captivating, and incredibly clear.

Key Features of the J60 4K Wireless VR Headset:

• Stunning 4K Visuals: Dive into vibrant, ultra-high-definition worlds with crystal-clear resolution that makes every detail pop.
• True Wireless Freedom: Enjoy unrestricted movement with no cables to tether you down. Perfect for active VR experiences and total immersion.
• Seamless Smartphone Integration: Compatible with a wide range of smartphones (check device size requirements), turning your existing phone into a high-performance VR engine.
• Immersive 3D Experience: Elevate your gaming and video watching to an incredible 3D dimension, putting you right in the heart of the action.
• Comfort-First Ergonomic Design: Lightweight construction, adjustable head straps, and soft facial padding ensure hours of comfortable wear for extended VR sessions.
• Easy Setup & Use: Simply insert your smartphone, launch your favorite VR app or game, and you're ready to explore.

Why Choose the J60 for Your Smartphone VR Experience?

The J60 4K Wireless VR Headset offers an accessible yet premium entry into the world of virtual reality. It’s the perfect upgrade for smartphone users seeking an affordable way to enjoy high-quality 3D content, immersive gaming, and private cinematic experiences anywhere, anytime. Ideal for travel, commutes, or simply relaxing at home, the J60 makes immersive entertainment a reality.

Transform your smartphone entertainment today. Shop the J60 4K Wireless VR Headset now and step into new realities!

Here you have all the information about the warranty and returns of products purchased in the Metanexus XR online store.

Commercial transactions made through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer’s place of residence.

The Item is Not Working Properly

Please contact us by sending an email to metanexusxr@gmail.com including your order number, device serial number (if applicable), and a description of the issue. An agent will respond to your request within 24 business hours.

Warranty Period

In general, consumer goods are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws (LGDCU). The seller guarantees that the product conforms to the sales contract for a period of 2 months from delivery. For orders placed before 01/01/2022, the warranty period is two years.

For refurbished items, the warranty period is 2 months from delivery. Within this period, in case of non-conformity or defect, the consumer may request repair or replacement of the product. If repair or replacement is not possible, the consumer may request a price reduction or termination of the contract, in accordance with the LGDCU’s conditions. Unless proven otherwise, it is presumed that any lack of conformity arising within two years of delivery already existed at the time of delivery, except when this presumption is incompatible with the nature of the product or the defect. For refurbished items, this presumption period is one year.

Warranty Exclusions

Warranty does not cover failures or defects resulting from:

• Inappropriate or inadequate maintenance by the customer.
• Software, interfaces, or supplies of the customer or a third party.
• Unauthorized modifications.
• Improper use or operation outside of product specifications.
• Abuse, negligence, accident, loss, or damage during transport not attributable to the seller.
• Improper site preparation.
• Unauthorized maintenance or repair.
• Accidents, natural disasters, or any other cause beyond the seller’s control.

Reminder: To qualify for warranty coverage or a review of a component, accessory, or the complete product, the entire order must be returned — all items in the same condition as originally received from Metanexusxr.

If any component is missing or shows clear signs of misuse, we cannot accept the warranty or product review.

If these issues invalidate the warranty once the product arrives at our facilities, you will be responsible for both the collection of the product and the shipping costs.

Manufacturer’s Warranty

Without prejudice to the applicable legal framework, the terms and conditions of each product’s commercial warranty are determined by the manufacturer and will be delivered to the buyer in writing with the product. The manufacturer is responsible for ensuring adequate technical service and spare parts availability for a minimum of ten years from the date the product is discontinued.

Products purchased for integration into a production or commercial process (not subject to the LGDCU) will have a six-month warranty, in accordance with Articles 1484–1491 of the Spanish Civil Code, covering hidden defects.

How to Manage a Product Under Warranty or RMA

Within the warranty period, you must send an email to metanexusxr@gmail.com expressing your decision to proceed with the warranty claim. Include the order or invoice number, a description of the item(s), and the product serial number.

You will receive an authorization email confirming the warranty. An online diagnosis will be conducted to verify the issue and, where possible, provide an immediate solution.

If the problem persists after the online diagnosis, the item(s) will be collected for a more detailed review. The warranty excludes defects mentioned earlier.
Metanexus XR will not be responsible for reviewing or managing the warranty process if the product arrives with issues not covered by the manufacturer’s warranty. You will also be responsible for both the collection of the product and the shipping costs.

If the product arrives at Metanexus XR incomplete (missing components), you will be notified and required to send the missing components at your own expense.
If we do not receive confirmation of shipment for the missing components, we will not be able to process or accept the RMA, and the customer will have to retrieve the device from our warehouse, assuming all transportation costs.

If the process is successfully resolved, we will repair the device, replace it, or issue a refund using the same payment method as the original transaction, unless you choose a different one.

The Order Arrived with Damage or Defects from Shipping

Whenever you receive a shipment from an online order, you must check the full contents of the package in front of the courier staff. If you agree with the delivery, you may sign the delivery note or the device provided by the courier.

If the courier staff cannot wait for you to check the order, you must indicate this on the delivery note or electronic device before signing, for example, by writing “Not Reviewed” and informing the courier.

If you notice damage or defects in the order, you must notify us within 24 hours of delivery by emailingmetanexusxr@gmail.com.

Providing photographs of the order’s condition will help us file a claim with the courier company.