PICO G3 VR Headset: Enterprise Virtual Reality Glasses (3DoF)

PICO G3 – An All-in-One VR Headset Built for Business

Introducing the PICO G3, a next-generation 3DoF standalone Virtual Reality headset engineered specifically for enterprise use. With a powerful Snapdragon XR2 processor, crystal-clear 4K visuals, and extended battery life, the PICO G3 VR headset delivers performance, comfort, and control for business applications—from training and collaboration to immersive presentations. This enterprise-grade device is available at Metanexus XR.

Enterprise-Ready Performance

• Snapdragon™ XR2 Chipset: Experience smooth, reliable performance with 6GB LPDDR4X RAM and 128GB of fast UFS 3.1 storage. Perfect for running business-critical VR apps with no lag on your PICO G3.
• Active Cooling System: A built-in fan ensures optimal CPU stability during intensive sessions, even in demanding environments.
• Long-Lasting Battery Life: Equipped with a high-capacity 5300mAh battery and Quick Charge 3.0 support for continuous operation—ideal for all-day enterprise use.

 

Crystal-Clear Visuals & Eye Comfort

• 4K HD Display: Enjoy vibrant clarity with a 3664 x 1920 resolution (773 PPI) for a sharp and immersive Virtual Reality experience.
• Adjustable Refresh Rates: Tailor performance to your VR app’s needs with 72Hz and 90Hz options—whether for high-motion simulations or detailed content viewing.
• Fresnel Lens with Anti-Glare Tech: Reduces visual distortion, dispersion, and the halo effect in dark settings for more comfortable viewing on this advanced VR headset.
• Three-Step IPD Adjustment: Fine-tune the lens distance for a sharper image and reduced eye strain with 58 / 63.5 / 69 mm settings.
• Low Blue Light Mode: TÜV Certified to protect vision during prolonged use with customizable eye comfort settings.

Security & Business Reliability

• System-Level Protection: The PICO G3 features ARM TrustZone, secure kernel technology, and Android-based encryption for full hardware and software protection.
• Enterprise-Level Data Security: Safeguard user data across infrastructure, app management, and online services—designed to meet IT compliance needs.
• Easy Updates & Incident Management: Defined policies for patches and upgrades ensure your devices stay protected and up to date.

Technical Specifications

Feature	Specification
Platform	Qualcomm Snapdragon XR2, 6GB LPDDR4X RAM, 128GB UFS3.1
OS	Android 10
Display Resolution	3664 x 1920 combined (1832x2160 per eye)
Refresh Rate	72Hz / 90Hz
FOV	98°
IPD	Manual adjustment (58 / 63.5 / 69 mm)
Battery Capacity	5300mAh, QC 3.0 fast charging
Runtime	2.0 – 2.5 hours
Weight	604g (1.33 lbs)

 

 

What’s in the Box?

• PICO G3 Headset (3DoF)
• Magnetic PU Face Cushion
• Controller (3DoF x1)
• USB-C Power Adapter & Data Cable
• Glasses Spacer & Nose Pad
• Alkaline Batteries

Here you have all the information about the warranty and returns of products purchased in the Metanexus XR online store.

Commercial transactions made through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer’s place of residence.

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The Item is Not Working Properly

Please contact us by sending an email to contact@metanexusxr.com including your order number, device serial number (if applicable), and a description of the issue. An agent will respond to your request within 24 business hours.

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Warranty Period

In general, consumer goods are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws (LGDCU). The seller guarantees that the product conforms to the sales contract for a period of three years from delivery. For orders placed before 01/01/2022, the warranty period is two years.

For refurbished items, the warranty period is one year from delivery. Within this period, in case of non-conformity or defect, the consumer may request repair or replacement of the product. If repair or replacement is not possible, the consumer may request a price reduction or termination of the contract, in accordance with the LGDCU’s conditions. Unless proven otherwise, it is presumed that any lack of conformity arising within two years of delivery already existed at the time of delivery, except when this presumption is incompatible with the nature of the product or the defect. For refurbished items, this presumption period is one year.

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Warranty Exclusions

Warranty does not cover failures or defects resulting from:

• Inappropriate or inadequate maintenance by the customer.
• Software, interfaces, or supplies of the customer or a third party.
• Unauthorized modifications.
• Improper use or operation outside of product specifications.
• Abuse, negligence, accident, loss, or damage during transport not attributable to the seller.
• Improper site preparation.
• Unauthorized maintenance or repair.
• Accidents, natural disasters, or any other cause beyond the seller’s control.

Reminder: To qualify for warranty coverage or a review of a component, accessory, or the complete product, the entire order must be returned — all items in the same condition as originally received from Metanexusxr.

If any component is missing or shows clear signs of misuse, we cannot accept the warranty or product review.

If these issues invalidate the warranty once the product arrives at our facilities, you will be responsible for both the collection of the product and the shipping costs.

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Manufacturer’s Warranty

Without prejudice to the applicable legal framework, the terms and conditions of each product’s commercial warranty are determined by the manufacturer and will be delivered to the buyer in writing with the product. The manufacturer is responsible for ensuring adequate technical service and spare parts availability for a minimum of ten years from the date the product is discontinued.

Products purchased for integration into a production or commercial process (not subject to the LGDCU) will have a six-month warranty, in accordance with Articles 1484–1491 of the Spanish Civil Code, covering hidden defects.

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How to Manage a Product Under Warranty or RMA

Within the warranty period, you must send an email to contact@metanexusxr.com expressing your decision to proceed with the warranty claim. Include the order or invoice number, a description of the item(s), and the product serial number.

You will receive an authorization email confirming the warranty. An online diagnosis will be conducted to verify the issue and, where possible, provide an immediate solution.

If the problem persists after the online diagnosis, the item(s) will be collected for a more detailed review. The warranty excludes defects mentioned earlier.
Metanexus XR will not be responsible for reviewing or managing the warranty process if the product arrives with issues not covered by the manufacturer’s warranty. You will also be responsible for both the collection of the product and the shipping costs.

If the product arrives at Metanexus XR incomplete (missing components), you will be notified and required to send the missing components at your own expense.
If we do not receive confirmation of shipment for the missing components, we will not be able to process or accept the RMA, and the customer will have to retrieve the device from our warehouse, assuming all transportation costs.

If the process is successfully resolved, we will repair the device, replace it, or issue a refund using the same payment method as the original transaction, unless you choose a different one.

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The Order Arrived with Damage or Defects from Shipping

Whenever you receive a shipment from an online order, you must check the full contents of the package in front of the courier staff. If you agree with the delivery, you may sign the delivery note or the device provided by the courier.

If the courier staff cannot wait for you to check the order, you must indicate this on the delivery note or electronic device before signing, for example, by writing “Not Reviewed” and informing the courier.

If you notice damage or defects in the order, you must notify us within 24 hours of delivery by emailing contact@metanexusxr.com.

Providing photographs of the order’s condition will help us file a claim with the courier company.