PICO 4 Enterprise: Professional All-in-One VR Headset with Eye & Face Tracking
Metanexus XR – Redefining Virtual Reality
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PICO 4 Enterprise: Unlock the Future of Business Innovation
Unlock the future of business innovation with the PICO 4 Enterprise VR Headset, a standalone VR solution designed specifically for professional use. From immersive training simulations to advanced collaboration in virtual workspaces, this headset combines cutting-edge technology with enterprise-grade features to elevate your organization’s capabilities. Powered by ByteDance’s PICO XR division, the PICO 4 Enterprise delivers a seamless blend of virtual reality (VR) and mixed reality (MR), making it an ideal choice for industries like education, healthcare, manufacturing, and more.
Precision and Power for Professional Use with PICO 4 Enterprise
The PICO 4 Enterprise Virtual Reality Headset is equipped with the Qualcomm Snapdragon XR2 processor, delivering robust performance for demanding business applications. Its 4K+ display (4320 x 2160 total resolution, 2160 x 2160 per eye) offers stunning clarity with a 90Hz refresh rate, ensuring smooth visuals during training sessions or virtual meetings. The innovative pancake lens design reduces the headset’s weight and thickness by over 25% compared to previous models, providing a lighter 295-gram frame (excluding straps and battery) for extended comfort during prolonged use.
Advanced tracking sets this headset apart: eye-tracking and face-tracking (via dual infrared cameras) enable natural avatar expressions and precise gaze-based interactions, enhancing realism in virtual environments. With 6DoF (six degrees of freedom) inside-out tracking powered by four SLAM cameras, plus a 16MP RGB front camera for full-color passthrough, the PICO 4 Enterprise seamlessly integrates mixed reality—allowing users to interact with their real surroundings without removing the headset.
PICO 4 Enterprise: Tailored for Business Success
The PICO 4 Enterprise Virtual Reality Headset is built with enterprise needs in mind:
- Training & Simulation: Deliver lifelike scenarios for employee onboarding, safety drills, or technical training with HyperSense controllers that provide responsive haptic feedback.
- Collaboration: Leverage the PICO Business Suite for virtual workspaces, integrating Mobile Device Management (MDM) and kiosk mode for secure, scalable deployments.
- Customization: Sideloading support and an open Android-based OS let businesses install custom apps without relying on the PICO Store, perfect for tailored solutions.
- Mixed Reality: Use the high-resolution passthrough to blend virtual content with real-world environments, ideal for design reviews or on-site guidance.
The ergonomic design features a balanced weight distribution (battery in the rear strap) and an adjustable PU face cushion that’s easy to clean—crucial for shared use in corporate settings. Spatial audio from dual stereo speakers immerses users in 3D soundscapes, while the 5300mAh battery offers up to 3 hours of active use, with fast charging via USB-C.
Key Features of PICO 4 Enterprise Virtual Reality Headset
- Standalone Operation: No PC required—fully portable with 256GB storage and 8GB RAM.
- 4K+ Display: 2160 x 2160 per eye with pancake lenses for sharp, wide-angle visuals (105° FOV).
- Advanced Tracking: Eye, face, and hand tracking, plus 6DoF for precise movement.
- Mixed Reality: 16MP RGB camera enables full-color passthrough for MR applications.
- Business Suite: MDM compatibility, kiosk mode, and streaming for enterprise management.
- Comfort: Lightweight at 586 grams total, with adjustable straps and IPD (62-72mm).
Why Choose PICO 4 Enterprise?
Priced competitively, the PICO 4 Enterprise Virtual Reality Headset offers a cost-effective alternative to competitors like the Meta Quest Pro, with premium features like eye-tracking and a business-focused ecosystem at a lower entry point. Its compatibility with Unity, Unreal, OpenXR, and WebXR engines empowers developers to create custom solutions, while multilingual support (including Spanish) makes it a top pick for businesses in Spain and globally. Whether you’re enhancing workforce skills or showcasing products in VR, the PICO 4 Enterprise delivers unmatched value and versatility for your organization, available now at Metanexus XR.
What’s in the Box?
- PICO 4 Enterprise Headset (256GB)
- Two HyperSense Controllers (with batteries)
- USB-C Charging Cable
- Glasses Spacer
- Quick Start Guide
Here you have all the information about the warranty and returns of products purchased in the Metanexus XR online store.
Commercial transactions made through this website are subject to the legislation in force in Spain, to the exclusion of any other national legislation and regardless of the buyer’s place of residence.
The Item is Not Working Properly
Please contact us by sending an email to contact@metanexusxr.com including your order number, device serial number (if applicable), and a description of the issue. An agent will respond to your request within 24 business hours.
Warranty Period
In general, consumer goods are subject to the provisions of Royal Legislative Decree 1/2007, of November 16, consolidated text of the General Law for the Protection of Consumers and Users and other complementary laws (LGDCU). The seller guarantees that the product conforms to the sales contract for a period of three years from delivery. For orders placed before 01/01/2022, the warranty period is two years.
For refurbished items, the warranty period is one year from delivery. Within this period, in case of non-conformity or defect, the consumer may request repair or replacement of the product. If repair or replacement is not possible, the consumer may request a price reduction or termination of the contract, in accordance with the LGDCU’s conditions. Unless proven otherwise, it is presumed that any lack of conformity arising within two years of delivery already existed at the time of delivery, except when this presumption is incompatible with the nature of the product or the defect. For refurbished items, this presumption period is one year.
Warranty Exclusions
Warranty does not cover failures or defects resulting from:
- Inappropriate or inadequate maintenance by the customer.
- Software, interfaces, or supplies of the customer or a third party.
- Unauthorized modifications.
- Improper use or operation outside of product specifications.
- Abuse, negligence, accident, loss, or damage during transport not attributable to the seller.
- Improper site preparation.
- Unauthorized maintenance or repair.
- Accidents, natural disasters, or any other cause beyond the seller’s control.
Reminder: To qualify for warranty coverage or a review of a component, accessory, or the complete product, the entire order must be returned — all items in the same condition as originally received from Metanexusxr.
If any component is missing or shows clear signs of misuse, we cannot accept the warranty or product review.
If these issues invalidate the warranty once the product arrives at our facilities, you will be responsible for both the collection of the product and the shipping costs.
Manufacturer’s Warranty
Without prejudice to the applicable legal framework, the terms and conditions of each product’s commercial warranty are determined by the manufacturer and will be delivered to the buyer in writing with the product. The manufacturer is responsible for ensuring adequate technical service and spare parts availability for a minimum of ten years from the date the product is discontinued.
Products purchased for integration into a production or commercial process (not subject to the LGDCU) will have a six-month warranty, in accordance with Articles 1484–1491 of the Spanish Civil Code, covering hidden defects.
How to Manage a Product Under Warranty or RMA
Within the warranty period, you must send an email to contact@metanexusxr.com expressing your decision to proceed with the warranty claim. Include the order or invoice number, a description of the item(s), and the product serial number.
You will receive an authorization email confirming the warranty. An online diagnosis will be conducted to verify the issue and, where possible, provide an immediate solution.
If the problem persists after the online diagnosis, the item(s) will be collected for a more detailed review. The warranty excludes defects mentioned earlier.
Metanexus XR will not be responsible for reviewing or managing the warranty process if the product arrives with issues not covered by the manufacturer’s warranty. You will also be responsible for both the collection of the product and the shipping costs.
If the product arrives at Metanexus XR incomplete (missing components), you will be notified and required to send the missing components at your own expense.
If we do not receive confirmation of shipment for the missing components, we will not be able to process or accept the RMA, and the customer will have to retrieve the device from our warehouse, assuming all transportation costs.
If the process is successfully resolved, we will repair the device, replace it, or issue a refund using the same payment method as the original transaction, unless you choose a different one.
The Order Arrived with Damage or Defects from Shipping
Whenever you receive a shipment from an online order, you must check the full contents of the package in front of the courier staff. If you agree with the delivery, you may sign the delivery note or the device provided by the courier.
If the courier staff cannot wait for you to check the order, you must indicate this on the delivery note or electronic device before signing, for example, by writing “Not Reviewed” and informing the courier.
If you notice damage or defects in the order, you must notify us within 24 hours of delivery by emailing contact@metanexusxr.com.
Providing photographs of the order’s condition will help us file a claim with the courier company.